Self-Install Personal Alert System

Safety, security and piece of mind.
St John has partnered with RAA to provide a Self-Install Personal Alert System that provides help at the press of a button. It’s reassuring to know that you or a loved one has emergency help close at hand any time of the day or night. One press of the pendant button will put you in voice contact with a staff member at the RAA Monitoring Emergency Response Centre.


Monitoring Unit
Self-installation is easy. The monitoring unit sits under your telephone and plugs into both the landline and your telephone. Simply call RAA to have your Personal Alert System connected to our Monitoring Emergency Response Centre.


The Emergency Pendant
Lightweight - designed to be worn around the neck or on wrist.
Waterproof - the emergency pendant can be worn around the home-even in the shower or bath.
Easy to use - one press of the pendant will activate an emergency phone call any time of the day or night.
24/7 Access - be confident you can always contact the RAA Grade A1 Monitoring Emergency Response Centre.


Monitoring Emergency Response Centre
Rest easy, knowing that at the touch of a button you have access to the Grade A1 Monitoring Emergency Response Centre 24 hours a day, 365 days a year. Pressing the button on the pendant will connect you to the monitoring centre, who will determine what help is needed and put you in contact with ambulance, fire, police or loved ones.



  Step 1: Activate an alarm call by pressing the red button on your pendant or the monitoring unit.

Step 2: You will be connected to an RAA operator atthe Monitoring Emergency Response Centre who you can speak with hands free viathe speaker and microphone on the monitoring unit.



Step 3: The operator will immediately call for help, which will be either a nominated person or an emergency service, depending on the nature of the emergency. If a nominated person cannot be contacted, an ambulance will be called.



Step 4: The monitoring centre operator will ensure appropriate assistance is arranged.





Call us on 8202 4940 for more information or to place an order.